Privacy Policy

1. Data Controller

The controller responsible for data processing is:

Hotel Ehrenbachhöhe

Hahnenkamm, Kitzbühel, Austria

info@ehrenbachhoehe.at

+43 5356 62151

2. Purpose of Data Processing

The data you enter via the contact form is used exclusively to:

• Process your reservation request
• Contact you regarding your booking inquiry
• Answer your inquiry and clarify further details

3. Legal Basis

The processing of your personal data is based on your explicit consent (Art. 6 para. 1 lit. a GDPR), which you give by checking the checkbox to agree to the privacy policy.

4. What Data is Processed?

We process the following personal data:

• Name
• Email address

5. Data Storage

Your data is stored exclusively in our email inbox. The data is not stored in a separate database or in any other system. The emails are kept in our email system until they are manually deleted.

6. Retention Period

We store your personal data only for as long as necessary to process your request. After successful processing of your reservation request, the data will be deleted unless legal retention obligations exist. As a rule, the data will be deleted after 12 months, unless legal reasons require longer retention.

7. Your Rights

You have the following rights:

• Access to your stored personal data (Art. 15 GDPR)
• Rectification of incorrect data (Art. 16 GDPR)
• Deletion of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing (Art. 21 GDPR)
• Withdrawal of your consent (Art. 7 para. 3 GDPR)
• Complaint to a supervisory authority (Art. 77 GDPR)

8. Exercising Your Rights

To exercise your rights, please contact us at:

info@ehrenbachhoehe.at

+43 5356 62151

9. Data Security

We use technical and organizational measures to protect your data from unauthorized access, loss, or destruction. The transmission of your data takes place over encrypted connections (HTTPS).

10. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy to reflect changed legal situations or changes to the service and data processing. You can find the current version on this page.